It is said that being respectful is the essential rule of etiquette.This statement still applies to your workplace conditions and you should very much respect the people who are both below and above your position in the company you work.Believe it or not, the vast majority of people will simply ignore these simple to follow rules.
Another rule states that a higher hierarchy person should initiate a conversation.It is not proper to start chit chatting with your manager whenever you get a glimpse of him/her.However, you can just say "Hi".After greeting, your superior may or may not want to speak to you.Ultimately, this is your superior's decision.
There is still one question: how would you know if a person's rank is higher than yours?You should start from the organization structure.It should be pretty obvious in an organization who is who's boss and his level of authority.This is the case of social ranks too.Example: a Manager is of higher rank than a Senior Analyst.Age and sex don't play a part in this etiquette.You shouldn't look down on younger people at your workplace, if your boss is younger than you, he's still your boss.You shouldn't look down on your female coworkers as well, that might really cost you your current job and the respect of all your coworkers.
Usually customers rank higher than your compeers.Remember to be polite with the customers and always pay attention to his needs. There are some exceptions though:for example, if the customer has an issue with the boss, be sure to take your boss's side as you are representing the company and should stick to company policy.
What if two employees have the same rank in the company? Well, in this case the one who has been longer with the company has a higher rank.
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